Why isn't my deposit reflecting in my trading account?

Written by Volity Team
Updated 3 months ago

Funds can be deposited and withdrawn at any time, 7 days a week. However, there may be cases where the input is not displayed immediately. This can be due to various reasons, but usually it does not take much time to top up the account.

To check the transaction history, you need to perform the following steps:
1. Go to your Volity account. 
2. Go to the Transactions section.
3. If the amount is not displayed, click on Refresh to update the information.


If the deposit does not appear for a long time, or you have problems, please contact our support service. We are happy to help you with any question!

We wish you successful trading with Volity !

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